Supposed to be getting item today; still says "packaging"
Hello, I ordered a computer on 7/11/2017 and chose two day shipping at checkout and it said it would be arriving today 7/13/2017 however, online it still says “packaging”.
I wish I would’ve been told this yesterday when I spoke to someone, but thank you either way.
@elsamom9, it looks like the order was delayed a day as our Verifications Department had to confirm information with you in regards to the order. I show they confirmed everything yesterday and the order was sent to our warehouse for shipping last night at midnight. The order should be shipping out later today. Once it ships, let us know and we’ll be happy to issue a refund for your shipping charges due to it being late.
Posted in Customer Service
07.13.17 7:24 PM