I am very disappointed in the Rewards Store this week, however, I believe the entire reward systems needs to be updated/changed. My suggestions are: 1. Have 2nd Chance Drawings. The odds of winning are slim to none because we are playing against a worldwide audience. A 2nd chance to win would be nice. The current system works good for HSN/Arkadium, but not for your shoppers. 2. Gift Cards and Spendable cash are more fun to try to win. The choice in prizes leave much to be desired. 3. It would be nice too for HSN to have more clearance items on sale. Especially, health and beauty. The prices on H & B are becoming outragious.
Posted in Customer Service
09.01.18 2:42 PM