Suggestion to pass along
Someone posted something on the Forums that reminded me of something that happened to me quite a while back, and I wanted to suggest that HSN be a bit more communicative about the issue. Joy’s recent TS had an added an incentive of a coupon(s) to be included. Nothing was ever said about it requiring a $50 purchase or when the coupon would expire. The person on the Forum was saying they had bought items to include 8 coupons anticipating using the coupons over the next several months only to discover they all expire August 31. In my case the coupons that were offered require the purchase of single items exceeding $20. At the time I received the coupons, There were only about 3 items that qualified–none of which did I want.
Perhaps someone could make a point of both posting on the webpage and mentioning during the presentations exactly what the details of the coupon are instead of just hyping the coupons. (Someone did say that they were able to see in one of the pictures that it was $10 off $50 and expired August 31; however, apparently the dates on the other 3 coupons were covered or blacked out, leading them to believe they might not all expire at the same time.)
Please pass this on to the appropriate parties.
Thank you, Jordan.
Posted in Customer Service
08.07.17 11:36 PM