Still No Call Back From Customer Service After 4 1/2 Hours!
“You will not lose your place in the queue.” Finally called back and was told wait is longer than 30 minutes. Is everyone out with the flu or something?
Thanks so much. I have gotten lots of products from Perlier, and this is the first time this has happened, and it’s so weird that it happened again! Usually I get the deliveries at my PO box, but for some reason these had to come to a physical address, and my boss lets me use my work to have stuff delivered. UPS gives a whole new meaning to “drop ship” – We’ll drop it (off a 3 story building) and then ship it to you. 😉 Appreciate your help.
I had ordered a Perlier Honey Gold bath cream, and it arrived at my work and it was leaking. About half the product filled the plastic bag that was around the gift box. I called customer service, and was sent out another one with instructions that a shipping label would be mailed to me to send back the damaged one via UPS. That was over 2 weeks ago, never did get the label. Today the other one arrived, and it too was leaking, but I was able to get the top screwed back on before too much of it leaked out. Meanwhile the first one has all of the bath gel leaked out and I had to double bag it, but you can still smell it all over the waiting room of the office where I work! I was going to hold it there for the shipping label that has never arrived.
Sorry for the disappointment ! Is it something I could help with?
That reminds me of Woody Allen’s line in Annie Hall about the shower, “There’s a spider in there the size of a Buick!” (Hope I got it right.)
Wow, ?! I can’t imagine! My 8 year old grandson would be so scared.
One time he and I were in the drive-thru at Taco Bell. He was in the back seat.
I pulled up to order & he started screaming bloody-murder! I turned around & couldn’t figure out what he was screaming about. Turns out there was a *little* spider on the seat right in front of him. lol
Posted in Customer Service
07.22.16 8:19 PM