SSC Dermavol Concentrate
I received SSC Dermavol Concentrate and attempted to use it. I turned the top so that the inner part popped up – I pumped, hit, tried everything to get the product out. The only way I finally succeeded was to open the container to get the product out. What am I doing wrong? Any suggestions.
The lady looking for something better than a poncho/umbrella to keep her dry….hey! this is a great time to come up with something inventive….become the next Joy…lol….Agi
Hello , I can see how this would be frustrating and inconvenient and I reported your experience to the Buyers. Sorry that I’m not able to replace just the concentrate or the pump. I can offer you a partial refund of $15.00 to keep the order or I can arrange an exchange of the entire order, at no additional charge. Please just post to let me know what you’d like to do.
Posted in Customer Service
08.06.15 2:39 AM