Spendable Kash refund
I placed an order in June using a promotion (Visa Pay – get $25 when spending $50). I could not get the promo to work. I had to call twice. Ultimately I got a “credit” of Spendable Kash applied to one of my items.
However, I have now returned that item and am not getting my Spendable Kash to use in the future. I undertand it was an adjustment to my order, but if the Kash had been applied to a different item in my order (one that I kept) I would have still had the benefit of the $25 credit that was being promoted at the time.
I am not happy about this. I purchased enough items/$ to utilize the promo that HSN was running in connection with Visa Pay. I feel that I should still have received the benefit of the $25 coupon.
Can someone please let me know if there is a remedy to this?
Hello , I can understand your request to have the $25 VISA promotion that we applied as Spendable KA$H made available again. Unfortunately, the VISA promotion has ended and a new order would not be eligible for a VISA discount.
These look so comfy and supportive, thanks for posting:womanhappy:
Posted in Customer Service
08.28.15 8:36 PM