Slow shipping …and more
HSN – I am an online buyer, in general, and I have to say I can’t believe that in today’s world HSN still takes days before items are even shipped, despite typical ordering with valid credit cards. Generally, within a few days, I have my items from most any company out there and, as always, 3 days into the process, my items haven’t even been shipped. Please don’t tell me it depends on the item, it’s availability, etc. because it is EVERY order and I shop a lot with HSN. It is the only company I ever had to pay for expedited shipping when I needed an item within 10 days. Please also don’t tell me that it depends on the mail service since days go by before the item is even " in packaging".
In addition, it is crazy that once an item is placed online, it’s in lockdown. No edits can be made and if I need to make a color or size change, I have to call customer service or cancel my order and reorder. And, like Cinderella, at the stroke of midnight, no online cancellations.
and… I have an expired or changed credit card. I go into the system and make all the changes. But guess what? I never get my auto deliveries. They just cancel. No email, no letter, nothing. Turns out, for some odd reason, credit card info doesn’t change for auto deliveries, even though when I look at it, my new number is in there! Does it say anywhere when you’re changing your card info that you must call for auto delivery items? I didn’t see it and customer service said no.
Come on, HSN, this is 2016.
, I can definitely understand your frustration and am truly sorry for your experiences with our order fulfillment. I’ve shared your feedback with our fulfillment team so we can work to make improvements on our processes in the future. Thanks for sharing this with us.
Thanks Candice..but maybe I didn’t say it correctly..
If it’s coated..doesn’t some of the coating scrape off with the sharpening process..?
Sharpening is metal against metal am I not right?
I may be totally wrong..but here goes!
I’m a little leery of coatings..
These color coated knives when they need to be sharpened..does the color come off at the sharpening edge??
I meant to put my post under Sophia’s post. Sorry.
I can fix anything with YouTube. At least, I like to think so, LOL
Thank you everyone for taking the time to reply. I appreciate it.
Sophia, yes, I find that You Tube is a big help. You can learn just about anything on You Tube. I learned how to make stretchy bracelets on You Tube.
Karebair, people at work are always talking about Pinterest. I need to start looking at Pinterest. I watched House Hunters Renovations. I had no idea there was such a show other than the regular House Hunters. But their budgets are huge…like $55K huge! I like the folder idea. I keep a folder for just about everything. It only makes sense to keep one for decorating.
Cindy, I love green too. My bedroom is painted "Frosted Pine" in a matte finish. It’s a little darker than sage. I love the color, it’s so serene. At my former house, my kitchen was painted a hunter green. It was a little bold, but I loved it! Plus, the green wasn’t on every wall, just the walls hiding behind cabinets and the fridge.
Y’all have giving me some good ideas. I’ll try to post a pic of my chair that I bought at Target. It was fairly easy putting it together.
My sister is a big do it yourselfer. I know she goes to you tube and checks out the how to videos for things like installing tile backsplashes, caulking, painting or refinishing cabinets. She even painted the brick on her fireplace, and it looks awesome.
I’m sorry I’m not much help (she helped me decorate my place). But I suggest searching for the how to videos as a place to start.
Great suggestions, Cindy. When we built a house, I was ready with a large stack of torn out pages from magazines. It really helped a lot!
I have also saved a ton of pics on Pinterest and Houzz, and have found a great deal of inspiration there. I highly recommend creating a folder for design ideas. You can easily spend an afternoon on those sites! I would say a good starting point is Pinterest, and when you see photos of rugs or chairs that look similar to what you already purchased, save the photos of any rooms where you like the other pieces in the ensemble that complement them. This may also give you ideas of colors you want to use.
I used to watch those shows too, I liked Design on a Dime. I forget the title, but HGTV had a show where a couple would ask the designers to reproduce a high end expensive room on a budget. The "after" often had some nicer looking pieces than the "before". Now they do marathons of Property Brothers, Fixer Upper, Love It or List It and Flip or Flop. I enjoy some of those shows, but they use a lot of professionals in them. I still miss Kitty Bartholomew!
If you collect anything, consider how you can display them creatively. When I lived in a Victorian home, I filled both sides of a fireplace with my antique hatpin collection in cabinets flanking it, and it added interest to the room.
For iron filagree decorations, here in my city we have some nice furniture consignment shops, I occasionally see iron wall decorations there. We also have a couple architectural salvage centers that have iron filagree pieces from time to time. I am tempted to suggest looking for decorations on eBay, but shipping iron would be expensive. ‘Worth a try I suppose.
Please let us know how things progress for your home, AQUAFINA! I find interior design to be an enjoyable creative outlet, but as you said, we need a source of inspiration and good ideas.
Aquafina…it sounds like you’re on the right track..aquiring thing slowly…taking your time. I always believed that your home should reflect what you love…and should look, like you.
I start with colors that I love..what colors are in your closet? What do you wear the most? I carry that color in some way from room to room.
I also narrow down wall color to a few..and paint test color on the wall of the room that they are going to be in so that I can see what they look like in all light…day, night, with lights on…it makes my husband crazy but that way I know what the true color will be and what it will look like in all light. You can always get little samples of colors at Lowe’s or Home Depot. I never trust the color cards.
I sew…so, I make all my own curtains and throw pillows and such….I find a fabric I fall totally in love with for whatever room it is going in…usually a Waverly pattern…and pick colors out of that fabric to use on my walls. But it could be a comforter for a bedroom…a pillow in the living room or family room…a cloth napkin for the kitchen/breakfast area…that’s where my color inspiration comes from. Then I use that color for my accessories. Or a shade of that color.
I have sage green thru my house now…some version of it thru my whole house…with taupe and off white…some rooms have more green, some have more taupe, some more off white…but all three of those colors are in all the rooms…they are the base for the whole house.
Oh…and Magazines…I have loads of magazines and I get more every month…that is where I get my ideas.
I hope this helped.
Posted in Customer Service
12.11.15 9:42 PM