I ordered one of the Anna Griffin card making kits and it was supposed to be delivered on December 1—according to info I received when I ordered it. The status has been in packaging for days…has the item shipped and shipping just has not been updated?
Hi bigbro6, the first shipment of your AutoShip order will ship out right away, however it is possible to manage your future AutoShip dates to catch up with your usage.
, I’ve checked on the order and am showing that it’s still waiting to be shipped at this time. I truly apologize for the delay. It should be leaving any moment now and once shipped will be coming to you via express shipping due to the delay. Be on the lookout for an email from us with your tracking information soon!
Posted in Customer Service
07.28.15 12:47 AM