Charged over $10 for this service – unacceptable
? ?if the contents were not damaged, let’s just let this go, PLEASE! i don’t want to see MORE cardboard and plastic bags filled with air with my shipments, please!!!!! besides this is just about how i look after traveling across country…pretty close.:catvery-happy:
I have gotten a couple like this recently and they were delivered via Fed-X.I can only assume they get caught on the parcel sorting line and get smashed somewhat.Mine wasn’t orders from HSN.
The purpose of the packaging and shipping box is to protect the contents inside which they apparently did quite well as you indicate the contents were undamaged. It seems that payig only $10 to have a package this size shipped across the country is a bargain (have you tried shipping something this size lately?).
Since your order arrived in good condition — which is what you paid for — the fact that the shipping box is not in pristine condition seems unimportant (unless you are collectiong shipping boxes to put on display or something).
, I’m sorry to see that your package arrived in this condition! If any of your items are damaged, please let me know and I’ll be happy to help get you a replacement/return set up!
Posted in Customer Service
08.14.16 2:38 PM