Sent back but tracking doesnt show
I sent two boxes back, one box had 3 items in it and the other 2. The one box was sent back a good week and a half and the other almost 10 days. I put the tracking in USPS and it doesnt show anything. Sent back with your return postage label. I took both to the Post office and they scanned them, one I found the receipt the other just the tracking but post office scanned it. I can give you the tracking numbers on PM
Tracking today show both boxes are in transit, shows box in transit that you have already received and other box still in transit but sent back April 12 thats 13 days and still hasnt got to you yet. I will make sure I have postal receipts. This could be hundreds of dollars if you cant prove you mailed it.
@highhopes2012 Surepost is just tracked via USPS. Unfortunately we don’t have any extra tracking info over what you would see, so if there has been no movement I suggest checking in with your local post office where it was dropped off at.
I see where one item says it was returned and the same box had another item with it and it doesnt show it was returned also the tracking doesnt show any thing why wasnt both items in the box show returned? Shoe says returned but ring still says Delivered both were in same box.
I remember seeing Sure Post on the labels, does SP have a different tracking? I hate Sure Post my items got to my Post office last Friday and is to be delivered tomorrow which makes sitting at my post office 4 days. Using them adds 3 to 4 extra days to wait.
Posted in Customer Service
04.25.17 11:01 AM