Says free shipping but it charged me
I just ordered 2 lip sticks, on the ad it says free shipping in red then under the ree shipping it says shipping $3 something and it charged me almost $6
you probably didnt read the fine print. They told me free shipping but didnt say only once you order $99 worth of items. So yes, they charged the me shipping. They told me will be shipped by UPS… NOT coming UPS coming USPS…. Yuck.. Said couldnt deliver to my PO Box because it was being shipped by the shipper UPS. Now I find outfrom UPS, Not UPS but Sure Post and the shipper is HSN, which does not allow me to change the address unless I pay UPS more money.. WOW what lies. I made my decision due to nothing but lies to "Order No More from these people" Couldnt cancel an order because, "it went to the shipper" Another lie…Shipper is HSN Was not sent out for almost a week, so it could have been cancelled. Bet they think I will not send back. On this item they said they will pay for the return and believe me it will be returned, if it ever gets delivered.
highhopes2012, I’d be happy to look into this for you. The item is showing there is a shipping charge of $3.95 but it will go up for orders being shipped outside the Continental United States. Can you you tell me where you saw this add?
Posted in Customer Service
10.21.15 7:47 PM