Samantha Brown luggage
I live in LA & in 2014 flew to Boson for a wedding that June. Was using my new Samantha Brown luggage (weekender 21″ roller board) for the 1st time. On outgoing flight I took it onboard. On the return flight, I checked the bag. When I picked up the bag, I noticed immediately that the zipper pull on the front of the bag had been ripped off. Is there some way to get a replacement zipper pull. My luggage is burgendy coloured with brown trim. Please advise.
**** Edited By HSN -Removed Personal Information ****
, I’m very sorry to see the zipper pull came off of your luggage. There is manufacturer’s 5-year limited warranty included with this purchase. For more information regarding the warranty, please call 973-882-0247 ext 10 for assistance.
Posted in Customer Service
04.11.16 6:01 PM