Rick Bayless Order Cancelled by HSN
My Rick Bayless order placed April 18 was cancelled today by HSN because the item sold out. This is very disappointing. It was going to be a gift for my husband who is a big fan and couldn’t wait for this to be delivered. 🙁
HI AGAIN COLORADOFIT:
I AM SO GLAD THAT HSN OFFERED YOU AN HSN SPENDABLE CASH CREDIT FOR THE
DISAPPOINTMENT AND CANCELLATION OF YOUR EICK BAYLESS CERAMIC POT ORDER.
THE WEB SITE WITH 3 B’S HAS IT, AND SO DOES THE BIG A WEB SITE.
RICK ALSO HAS HIS OWN WEB SITE, SO YOU CAN ALSO TRY HIS.
CHECK AROUND TO FIND THE BEST PRICE, AND BUY IT, AND GOOD LUCK:).
P.S. I ALWAYS DO A GOOGLE SEARCH TO SEE IF THE SAME ITEM IS OFFERED FOR
LESS ELSEWHERE, AND IF POSSIBLE I ALSO READ REVIEWS FROM OTHERS
WHO ALREADY RECEIVED THE SAME ITEM.
THAT MAKES FOR A WISE CONSUMER, AND A BETTER PURCHASE.
@coloradofit, I’m terribly sorry we were unable to fulfill your order. It is never our intention to cause such disappointment. We try our best to honor every order. I truly wish I could get that Rick Bayless Ceramic Casserole pot for you and your husband to alleviate the inconvenience. As an apology I have added $10 of Spendable KA$H to your account.
That is definitely upsetting.
No Company should offer for purchase what they cannot supply to their Members & Customers.
They should only offer the amount of the items they can get from the Vendor or already have in stock in their warehouse, without over selling since that causes grave disappointments to those who purchase only to be advised their order has been cancelled.
(That is a horrible shameful display of Corporate Greed, which should never occur).
I just did a Google Search and typed in the search words of buy Rick Bayless items, and many of his items displayed which are being sold by other Internet Companies, so do the same and see if the item HSN no longer stocks is available from another Internet web site.
Posted in Customer Service
04.30.17 6:46 PM