How are there nearly 100 new 5 star reviews from 9/25 to 9/28 for Miracle Clean when it was NOT EVEN ON THE SITE during that period of time? It reappeared at 5:00 pm 9/28.
I believe velveteen is correct , when the product was pulled from site , you can’t acess it from order history , at least when i clicked on it from my order history. Now the people that have it in their emails to review it , may have been able to review it. I agree it seems a little strange. After they pulled it from the site i felt better about HSN. They sold over 150,000 so this will be a big loss. It was a bad product.
Kyle, that’s simply not true. If an item has been removed from the site not just sold out you cannot access the product page, even through the order history. There are MANY people who tried to write a review on this item after it was removed from the site via order history only to get a page not found message. Again, many would like to know how these 5 star reviews appeared during these dates.
Posted in Customer Service
10.01.18 3:34 AM