Can anyone tell me whether Oct 1, 2018 or Oct. 31, 2018 is the correct date for Christmas returns? Thank you so much.
Bumping up for Customer Service or anyone that at can help. Thank you so much.
harikari, I think purchases made between September 30th and December 22nd can be returned by January 31st.
crndl, thank you so much for your reply but the key words here are ‘I think’. Can someone please confirm this for me. Thank you so much. And, again, thank you crndl for making an effort to answer my question.
This is the correct dates. I just called customer service for another unrelated issue that I am having and asked the representative and she confirmed the dates
from the link I provided, go to the left and click on returns and refunds, scroll down to ”
More articles in topic “Returns & Refunds” then click on the first topic on that section.
What is your Holiday Return Policy for 2018?
Send us your returns through January… YAY!
Under HSN’s Holiday Extended Returns policy, you can return items ordered from September 30 through December 21 and receive a full refund on the original form of payment minus shipping costs until January 31, 2019. Gift recipients who make a return will receive an in-store credit that can be used towards any item on HSN or HSN.com.
Not sure how to return your item? View How do I return an item?
Some items are not eligible for the extended holiday return policy, such as personalized products, food & beverages, gift cards, charitable donations, HSN Cares Designer Ornament Collection, and all Sales Final items.
Returns made by the purchaser are refunded to the original method of payment.
Returns made by gift recipients are refunded in the form or in-store credit to be used towards a future purchase on HSN or hsn.com.
If the item was a gift, view How do I return an item I received as a gift?
Items airing during our Christmas in July Event* on Wednesday, July 18, 2018 are eligible for the extended holiday return policy.
*The extended “Christmas In July” return option is only available on items airing on HSN TV during our special Christmas in July Event from July 18, 2018 12:00 am ET through July 18, 2018 at 11:59pm ET.
Posted in Customer Service
01.12.19 3:15 AM