I’m curious as to why some items are not furnished with a prepaid return lable. I remember reading that depending on the size of the box different prepaid amounts were assigned to items, but I went to return a $25.00 item with only a return lable, not prepaid, and UPS tells me it will cost almost $18.00 to return it. Will definitely make me rethink purchases from HSN in the future.
, I’ll have a replacement out to you no later than 08/03/2015. Please don’t worry about returning the original item to us. You can just go ahead and dispose of it. Hope this helps!
, I’m sorry your recent order did not come with an Easy Return Label. If your item was damaged or defective, please let us know so we can reimburse the return shipping costs.
Thank you Ryan. The product was just not exactly what I expected. When no water had evaproated after 3 days I determined that as a humidifier it was a bust. Lesson learned.
Posted in Customer Service
07.24.15 12:38 PM