Returned Item Question
I recently returned an item, ITEM 574-899, which we could NOT get to work properly. I thought that I would receive a full refund since the item was defective. Why was the shipping deducted from my refund?
I should have looked closely at the customer reviews because others had also had the same problems.
Sorry to hear you were charged for the return shipping, @gandksmeme8. I’ve gotten that amount refunded back to your original method of payment. Please allow up to 3 business days for the amount to post back to your card.
Posted in Customer Service
12.15.17 3:37 PM