Return Shipping charge
When you return more than 1 item that were sent together in the same package back together again, are you only charged the shipping fee once? What is the new shipping charge?
Great question! Yes, you will only be charged one return shipping fee. It is important to note, however, that you should always reach out to us prior to returning multiple items in the same package. Many items need to be returned to different locations; including partner warehouses. Return shipping fees are $7.95 for any package 5lbs or less and $9.95 for any package over 5lbs.
Posted in Customer Service
01.29.16 3:43 AM