Return not refunded
I returned two pairs of jeans on August 19th, they were received by HSN on August 26th signed by “Drago” The returns noted on my account as returned and no refunds have been issued.
The items returned are:
Item# 484-262 Melissa McCarthy Seven7 Denim Skinny Roll-Up Jean and Item#472-580 Melissa McCarthy Seven7 Printed Stretch Ankle Jean.
Will you help me with this please?
I searched for the “chat” button to talk with customer service but I couldn’t find it. Did you eliminate this feature? I loved it, always so helpful.
, I don’t show that either of these items have been checked in as returned yet on our end. Once an item makes it back to our warehouse, it can take up to 8 days for the item to be checked in as returned and for the refunds to be issued. If your items were received back on August 26, you can expect your refunds to be processed no later than September 3. Our chat feature is still available as well. To locate it, click on the “Order Status” option while signed into your account and you’ll see the option on the left hand side of the page.
Hello ?. You know, this item is propane fired and must be used outside, in a well ventilated area, not in your basement. The shipping weight is 68 lbs.
Thank you for replying. I have seen 2 more people wearing the necklace since then including the current host on air. I think it is a tease for hsn to be showing beautiful things on air that are not available. My suggestion is a policy of only available items can be worn on air by models or hosts (not vendors of course). Thanks again 🙁
If you click on recently aired at the top of each page and go to the hour you are looking for often at the bottom there will be a list of what the host and models are wearing. I just looked and only the host items are listed.
Hello , I was able to see the necklace you’re referring to but sadly, this is not an available HSN item. I apologize for the disappointment.
Posted in Customer Service
06.19.16 9:40 PM