Is it possible to return 2 items purchased on different days but within the same month if you include the separate return slips inside the package?? If so which return label would I use.
Thank you for the response and your help and generosity. I now will be able to send the items back tomorrow.
@poochers1, I’m so sorry that you haven’t received a response. You are more than welcome to send those items back together. The only thing about doing so, is that it may delay your refund for one of the orders since it has to be processed manually. I appreciate your feedback on the cardigan and will note the concern and waive the fee associated with the return label. I hope this helps! 🙂
Still waiting for an answer?
The pockets on the cardigan are sewn shut. If you notice on some of the pictures the models have their hands in the pockets. As for the robe I don’t like the fit or the color. So can I send them together or do I have to separate them?
Item#481-981 & 522-292. Thank You!
Sometimes. 🙂 It depends on what warehouses the items need to be returned to. If you’d like to give me the item numbers that you are wanting to return- I’ll be happy to check this for you.
Posted in Customer Service
06.27.17 7:48 PM