Replacement parts for Solar-Powered Lamp Post Light with Built-In Planter Base
I need a replacement lamp head for this item. It was dropped and bent the head and broke the glass. Called Georgia Brown LLC who distributes the product and they no longer provide parts.
Can you help?
I purchased this solar lamp and can’t find the assemby instructions that came with it. I have tried to locate the manufacture’s website and can’t locate them. HSN doesn’t have assembly instructions to send me either. The assembly looks easy but it’s alwalys safe to have the assembly instructions.
Can someone post them here for me? Just a shot int the dark, but it can’t hurt to ask.
Since the item is of no value to us now and we have only had it for a couple weeks, can we either get a replacement product or a refund? I would have had no problem with this if we could get a simple replacement lamp head (from anyone), but we have no other option than to throw it the trash. This is REALLY disappointing!
Why is HSN selling an item where their customer can not get replacement parts?
Unfortunately we do not sell parts, so we would not be able to help with this.
Posted in Customer Service
06.19.16 10:05 PM