I applied for flex pay but my order was cancelled. The money was taking out and hasn’t been out back. How long dose this usually take?
- This topic was modified 9 months, 2 weeks ago by katie09k.
Hi @katie09k, usually the authorization is released from our systems automatically within 3 days, however, I have expedited it and sent an electronic request to your financial institution to request the authorization to be released. The time frame as to when the funds will become available is dependent upon your financial institution.
only one of my cards was refunded, the money is still holding on my other card
Posted in Customer Service
11.12.18 8:41 PM