Refund Return Shipping for item Stained??
Will HSB reimburse for return shipping for an item that has been received soiled (with stains on it)? I don’t believe we should be charged a return fee if an item is received like this. Very unacceptable. Sent two emails to Customer Service and have not received a reply. Can’t seem to find any topic on Q&A regarding this type of issue. Please advise. Thank you.
Thank you again Ryan!! You’ve restored my faith in HSN’s policies!
LadyL4, you should never have to pay to return defective or damaged merchandise. Please let me know if you need assistance with a return.
Sorry for the typo – it shoud be HSN reimburse
and PyschoMom, your PG’s have been ordered. Requests are month-to-month and the next month can be ordered after the 15th of the month prior.
Posted in Customer Service
12.27.16 4:27 PM