I am returning an item to HSN today via UPS & using the return label supplied by HSN. The package was not opened and I already paid 6.95 when it was sent to me. Will my refund be for the entire amount I paid, including this shipping fee, or will this 6.95 be deducted from the total amount paid?
speaking from experience, if you just reject the item and return it, there is no way to track the item, nor is it insured for return. if it is of value and need insured, lots of luck in it reaching where you are wanting to return it. And I was charged a return shipping.
Do I need to open the box to obtain the merchandise return form in order to have my return processed? The UPS return label was placed on the outside of the package in a clear envelope.
, welcome to the HSN Community. The $6.95 will be deducted from total amount paid including the original S&H costs.
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Posted in Customer Service
07.23.15 10:08 PM