Received defective item
Could a manager pm me please?
I was so looking forward to receiving this Studio Barse necklace/pendant. I just got it today and the pendant has a scratch horizontally right in the middle of the pendant. ( not the diagonal line which is a flash)
HI Sarah ,
Ok i think I figured out how to pm you first,, so I just sent you a pm!
Sarah, Could you pm me? I don’t know how to pm you first.
Hi luvmytzu! I am very sorry to see how this arrived and I would be happy to help. I’ll make sure this is reported to our Quality team as well. We do have these available still, would you like to set up an exchange?
Me too cause I spent my Mother’s Day not hearing from the child that I raised so I was surprised that they did not have a special thing for us. They did put it up all over the site and remind me that my son has forgotten me though :(. He will forget me again next year HSN, hopefully you wont again :)!!!!
I sure missed my Mom does anyone have a good Mother’s Day story where they were not forgotten, Please share if you do 🙂
what a spectacular idea!! maybe hsn is listening and will make that change for next year. sounds great to me. xoxo.
Posted in Customer Service
05.06.15 6:34 AM