QVC buys HSN 4 $2 billion, so are we going 2 lose all HSN personnel & products?
Dear HSN Customer Service Supervisors, Reps, Managers, & Warehouse Supervisors:
I became an HSN Member when HSN first opened its internet Consumer ordering and made home deliveries possible.
We all love HSN, and HSN has always been my first preference of Internet home deliveries for many items.
I am also a member of QVC and Evine, but always preferred HSN to everyone else.
I just read on the Internet that QVC is buying HSN for 2 billion dollars, since the Parent Company already has holdings in them, so does that mean HSN personnel will not all go over to QVC, and specifically will we lose all your great HSN Customer Service Reps & Managers?
Also if QVC acquires HSN will all our HSN Product Manufacturer’s Warranties, and HSN additionally paid for Extended Warranties become obsolete and unusable after HSN no longer exists? Please do reply about this as well, as it is quite important to all HSN Members to know now.
Please advise reply asap, and I hope we do not lose HSN personnel at all. For 2 billion I would think QVC should keep many key HSN employees like C.S. Supervisors, Reps, Managers, & Warehouse Supervisors, etc.
I hope the reply makes me smile and not very sad, but please be honest as this is something all HSN Members really need to know….
- This topic was modified 1 year, 11 months ago by redman1.
Many thanks hsn-krissy!
Hopefully our shipping costs will come down to earth and be competitive (like free!) as they are at Amazon and now Walmart. Both of these shopping channels have made a fortune off of our shipping and returns for too long. This is positive thing for the consumer, the vendors… well, I’m glad I’m not in that position!
Why do you think this would effect warranties?! If they didn’t honor their promises there would be class action lawsuits, of course the warranties won’t be disavowed. As far as customer service, unless you know someone personally, or ARE a CS rep with Q or HSN, what difference does it make? I see no difference between the two companies. I wouldn’t give this two thoughts, other than the shipping savings. Should be very interesting. I don’t envy anyone involved though, I’ve worked in Mergers and Acquisitions and the employees and staff are never happy at first. Again, the vendors.. yikes.
Posted in Customer Service
07.08.17 3:56 AM