Question—Return Shipping on Item that did Not work properly.
Had to return the TS Pressure Washer that I ordered on Mar 27..A number of problems such as shutting off without apparent reason,no pressure [not a faucet issue],etc,etc
Will I be charged return shipping in this instance?If not is the credit returned to my credit card or as Spendable Cash?I did Flex Pay on this item and have only been charged the first payment when it shipped.Also do I need to do anything regarding being charged additional Flex payments on the returned item.
, sorry to hear that the pressure washer you purchased from us was having issues! I’ve waived the cost for using our EZ Return Label so the item will be free to return. Upon receiving it back, we’ll issue a full refund for the item and cancel any additional FlexPays.
Posted in Customer Service
04.14.16 12:24 PM