Question about a price adjustment
over 3 hrs ago I inquired about a price adjustment. before, I would be a response to my request, after not hearing, I called and was told that it was credited, but the person could not tell me how or where it was credited. could someone please answer the question below and tell me where and when it was credited. and if it was credited back to the master card in which it was charged against?
price adjustment please
judiwonder 3 hours ago
item number 571-512 Marla Wynne sweater. I purchases a few days ago the coco at a higher rate and another today at the lower rate. Please provide price adjustment on the coco. thank you
@judiwonder, I am so sorry. I processed this earlier when I saw your original request. I thought I replied but obviously that didn’t happen. It was processed back to the MasterCard that was used for the order. You’ll be refunded $29.99 and $5.96. Please allow 3-5 business days for your bank to reflect these funds. Please let me know if there is anything else I can help you with.
thank you for your reply. I had just purchased so many Marla Wynne items this last month, and there were so many price adjustments that were made, I was trying to keep track of them. And this one I did not have any tracking for. Because of all the adjustments this week, it allows me to purchase some of her jewelry on the Friday show. Thanks again.
Posted in Customer Service
01.15.18 2:11 AM