I am returning the drone purchased on 11/25 on flex pay. My issue is, I can’t print the label from the website. I copied it, and printed it off, but wondered if you will still be able to see that it has been returned and update the tracking information. How soon before the flexpay will be cancelled?
As long as it’s the same barcode, you can use the tracking info provided with it to watch it’s progress back to us. Refunds are processed within 8 days of the item being received at our warehouse, and all flexpays would be canceled at that time as well.
Posted in Customer Service
01.02.16 8:23 PM