Problem with TSV display in Arcade
I have an interesting situation happening, and I just had someone else confirm to me that they’re seeing the same thing in a different browser. I’m using Chrome. When the TSV is announced at 10 p.m. ET, I can see the TSV in the box below the live video. Since I don’t get the new puzzle until 4 hours later (midnight MST), I don’t try to do the puzzle until the next day. When I get up the next day, all I have where the TSV should be displayed is a white box with the outline of a box in it. (I can view the “Recently Aired” items. I just can’t see the TSV.) This has happened for several days in a row–maybe ever since the Puzzle was put back in the Arcade. I just checked out Edge which is what my friend uses and the exact same thing is happening. The only difference is that in Edge I get a completely white box–no outline of a box inside it. This is occurring on all the pages of the Arcade.
The TSV just started 9 minutes ago and right now I can see it in both Chrome and Edge.
BTW I Have tried clicking on the white box to see if it would take me to the TSV and it doesn’t.
Posted in Customer Service
11.10.18 3:10 AM