Problem with Address on AutoShips
We have two autoship orders for vitamins. All of our vitamin orders including two autoships have been mailed to the wrong address. We did not move. The orders have always gone to the wrong address. Luckily, the person who receives our orders has forwarded them onto to us but it’s an inconvenience for him and I worry that we may not receive a future order.
I have called several times and have edited the shipping address more than once. Immediately after editing I check the address and it reverts back to the incorrect address. Do I need to cancel both autoships and start over? I don’t want to lose the fantastic prices. Please help!
, I’m sorry to hear that your AutoShip orders haven’t been updated to be shipped to your new address. If you can please give us a call directly at 1-800-284-3900 (8 AM to 1 AM EST), we’ll be happy to ensure that this gets updated for you.
This has now sold out in all colors.
I have this blanket it is very nice. I pd. a lot more for it.
Good Morning, all!
Excellent find, DBRams!! …. I need some of those blankets. – Thanks!!! :womanhappy:
Posted in Customer Service
06.01.15 12:06 AM