I talked to a customer rep on 12-7. She said a price adjustment of 13.98 would be credited within 5 business days to my credit card. I still have not been credited. Also, I am still waiting on this order that was placed on 12-6. Thanks
@lipstick300, I’d be happy to look into this for you. Please let me know which item you were supposed to get that credit on so I can better assist you. I checked on your order from 12/6 and see that it is scheduled for delivery tomorrow. I’ve issued a $3 for refund back to your original method of payment for the S&H charge for that order. Please allow 3-5 days for your bank to reflect those funds.
Hi Ryan. The item was 628-498. It was 69.99 so the credit was supposed to be 13.98(20% off). It has been over 5 days and my credit card hasn’t been refunded. Thanks!
Thank you so much Ryan. I appreciate you taking care of this. Merry Christmas and Happy New Year!
Posted in Customer Service
12.16.18 8:50 PM