I ordered item no. 548932 for $29.95 on Sept 4. The price is now $9.95. I would like a price adjustment please. Thank you so much!
- This topic was modified 1 year, 10 months ago by deanna53. Reason: Misspelled word
Thank you so much for the information!
@deanna53, it looks like your order was on FlexPay so the credit was split up into 3 different amounts due to you not having paid more than the refund amount on the order yet. You’ll be receiving 2 more refunds on the order in the amounts of $7.93 and $5.31. These will automatically be processed as your additional FlexPays are paid.
Hi! Can you double-check this credit for me? According to the info available on the website in my account, a refund was issued in the amount of $21.20 on Sept. 16, 2017. When I double-checked my American Express account, my AmEx was only credited $7.96 on Sept. 17. When will the additional amount be credited?
You’re most welcome. I’ve processed that refund for the difference in cost back to your original method of payment. Please allow up to 3 business days for the amount to post back to your card.
Thank you so much. I would prefer a credit back to my credit card that was used for the purchase.
Posted in Customer Service
09.28.17 4:43 PM