Hi. Not sure how this is handled. I recently received a price adjustment on sheets I purchased on May 5th. Listed below.
Cottage Collection 300 Thread Count 100% Cotton Percale Sheet Set x 3 – was 89.95.
They were initially reduced to 69.95. I was refunded the difference between the $89.95 and 69.95.
However, I now see that they have been further reduced to 49.95.
Can someone look into this for me?
I apologize if I created a double post. I submitted this request in the previous thread, but wasn’t certain if it would be seen since my initial request had already been resolved.
- This topic was modified 2 years, 1 month ago by RhemaJoy.
@rhemajoy, I’m glad to help with this. There’s an additional 18$ difference in cost for each of the items for a total of $54. Unfortunately this additional amount hasn’t been paid on the orders yet so I don’t have a way to issue the refunds back to your original method of payment, however I was able to place the amount in store credit, Spendable Ka$h, on your account. The amount is immediately available for use at this time.
Posted in Customer Service
06.01.17 1:13 PM