Price adjustment please
Yesterday I ordered Diane Gilman indigo butterfly jeans for $69. Today they went on sale $10 cheaper. Can I please have a price adjustment? Thank you.
Got it taken care of through chat. Thanks for trying to help. Again, sorry about my response delay yesterday but a family member passed away. Obviously that took precedence.
Hi @charliek, I am so sorry that we never got back to you! I am also sorry to hear of your loss and completely understand why you didn’t respond immediately. My condolences to you and your family during this difficult time and am glad that you were able to get your price guarantee completed through our chat function.
Certainly let me know if there is anything else I can assist you with in the future.
Yes please. Sorry I. Did not respond sooner. We had a death in the family. Thanks for your help.
Posted in Customer Service
06.26.18 12:31 PM