Price adjustment, please.
I got an alert that the Heidi Daus Beguiling Baguettes necklace I purchased May 18 has dropped $15 in price. May I please have a price adjustment.
Hmm… I’m sorry I’m not showing those price differences in our system 🙁
How very strange! I’m guessing the IT team has a mystery to work on. The above links take me to pages with those prices. I originally started from my favorites, but I did just try typing in “Beguiling Baguette” in the search box on the home page and it took me to the same thing. Just in case your network doesn’t take you to the same info, I’ll email screenshots to you as soon as I find where I put the email address. (I don’t have a photo site to use so I can’t upload them.)
FYI I even tried it in a different browser using the search tool and got the same thing. (I used Chrome first and then Edge.)
Just discovered another one went down. The Jewels by Jen Love it & Link It necklace just went down $12.47. May I get another adjustment, please.
Also, I just noticed that the Beguiling Baguettes necklace just went down an additional approximately $15. It’s now showing as $14.99. Can I get the additional difference adjusted, too?
Thank you, Erica.
You got it! Please allow up to 72 business hours to see the refund on your method of payment.
Posted in Customer Service
05.26.17 6:40 AM