I made two order of DG2 orders:
The prices went down.
Could you adjust the price for me, please.
Good catch! 🙂 I refunded the difference of $5.00 each to your original method of payment.
I need a price adjustment for 5 items of NeNe items I just received in the mail Friday. Do you want the item numbers ? or can you look at my order from? 2 of the 522-233/522-226/522-241/522-230
@highhopes2012 – You got it! I have issued the difference back to your original method of payment. For item number 522233 (x2) – you will see a refund of $14.07 (x2) then after your second FlexPay settles, the remainder of $7.38 (x2) will process for a total of $21.45 (x2). Please allow 72 business hours to see your refunds reflected into your account.
did you adijust the price on all 5 items, all together it saves me $80 , I dont understand why I have to wait for two flex pays to get price adjustment on wraps, each wrap was reduced by $20
@highhopes2012 – we can only refund what has been paid. So because you had item number 522233 on FlexPay and have only paid the first FlexPay, we issued a refund for part of the price and the remainder will be refunded once your second FlexPay processes. The total of the refunds will be $75.06.
I know I dont get money back ,I just want to have an adjustment so I dont have to pay the full price since price was lowered
Posted in Customer Service
05.18.17 7:25 PM