PLEASE fix flex pay error
I have an order ending in 301 from Nov 22, that shows “processing” for two days on my credit card at a charge for $12.21. The initial flex should be $5.01 and $4.98 thereafter. Please correct this.
I’m sorry for any concern the authorization for your order has caused @pi1. I just looked at your order and do see that your first FlexPay is $5.01. The authorization on your account for the $12.21 reflects the free shipping promotion that was running. You should see the actual charge of $5.01 on your account and the authorization will release itself off of your account.
Posted in Customer Service
11.24.17 3:25 PM