Pink drusy ring
i have been a HSN customer for years and I don’t really know how to tell you this. I purchased a Pink Drusy Ring sometime ago and of course I don’t have my receipt bu I know you can research this item on your list of purchases I have made since i have been your loyal customer for several years. I take good care of my jewerly but this one it was very pretty when I got it and with time the Drusy is no longer pink it Turn Brownish and I was thinking maybe someone order this ring too and had the same results. Never had I seen a product so pretty turn so Ugly!!! I never thought that I needed jewerly protection from faulty manufacturing. Please can you a Help me, I don’t wear the ring is too sad too look at it, Colleen Lopez endorsed this year so I know they were sold out very soon, I am willing to take a picture with my Phone and fax it to you. Thank you HSN for always believing in your loyal customer. ***
I know I purchased several rings from Colleen Lopez. I have the Tanzanie Ring, bracelet and earings from the Colleen Lopez collection, the ring in question was advertised with only Colleen, gold with the stone DRUZY in Pink. You can see the picture in my work orders, I know this ring was one of my first jewerly from HSN. Colleen Lopez did a fabulous job advertising the ring sold out very soon after that. I wish I would have kept the invoice so you did not have to work so hard, is a Schame when you look at the ring and it looks badly the stone they called DRUZY was a bad stone, the setting in wish the stone is in is beautiful gold and has not tarnish at all, I keep all the jewerly in the velve pouches you send when jewerly is ordered. Praying you find the work order history so you can see how beautiful it looked, now you should see the stone it looks all faded no more shine to it only brownish!!! Thanks again for all the trouble I have cause you, If I Can Only Asked Colleen Lopez to remember of that beautiful Pink DRUZY ring she sold for HSN, I think she would remember in an instant!!!
I’m sorry your having this issue with the ring. I’d be happy to see if I can help; but will need more information. If you have the order number or item number that would be most helpful! If not, do you know about when the ring was purchased and what brand it is?
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Posted in Customer Service
12.20.15 5:47 AM