Hi Customer Service,
On Dec.5th I ordered 529-248 in blue for a gift.
It was in stock when I ordered and went through the regular order confirmation.
It is still in processing and not packaging.
I received a letter from HSN that they oversold this item and will keep order open until 1/4/2017.
I’m really disappointed. Do you have any more info about if/when this will be restocked. If it’s faster to get the red or black that is fine too.
I really hope becomes available and that this gets shipped soon. I do NOT want to cancel. I am hoping to actually get the item.
I agree, this was not a nice comment.
So are you no longer concerned regarding the coupons? I was thinking you were so upset with it you were writing corporate.
? It’s a computer. U said u think a computer decides. LOL
I sent 4 22-page documents to 4 different HSN addresses regarding this issue. Yes, I am concerned. ?
I wasn’t sure at first if there was some human input as to who got what for awhile and then I noticed how many coupons were sent that didn’t even apply to the person that got them.I hope all your efforts will pay off as far them changing things.At least you took action to show them how people actually felt..HSN should appreciate that.I guess I am the type person that wouldn’t have bothered with it and just spend elsewhere.I do feel they are going have to do better with shipping too.While none of us order things on here that we need that fast its just a bit annoying that your money gets zapped,then it sets in packaging for days and then over a week or longer to receive..Things like that make me very nervous during holidays when I am sending gifts so I usually buy elsewhere during that time.You are a concerned person to have taken your time to get all the information together and send it to them.I appreciate it because anything that can save us money helps us all.
? Thank u for expressing your appreciation. Only 2 ppl thanked me, so I feel like moving on from the topic.
Thank you Kemi for your countless hours in combining what was probably hundreds of comments from us and delivering them to corporate. You’re the best!!!
? U r welcome. That makes 2 ppl who thanked me on their own and 2 who thanked me based on this conversation. It has been 10 days. My friends didn’t even thank me. I QUIT.
Kemi – please don’t ever “quit”. You began a movement to get people to state their opinions on HSN’s total lack of respect for hundreds of people who all think the same thing – their coupons are plain and simply not fair.
I know you have been collecting the responses but this is the first time I read that you actually sent them to corporate. If you said this in another thread I didn’t see it.
Many people owe you a thank you and if I were you, my feelings would be hurt too. I have lived a lot of years wondering why it is so hard for people to say “Thank You.” I have handed people a gift and they comment but don’t say thank you. My biggest pet peeve are all the “ladies” out their that don’t even send out thank you notes after a baby or bridal shower. We live in a very “rude” society. When a simple thank you becomes so hard to give – I have to ask myself – who on earth raised you? Didn’t your mother insist on the simplest of politeness by teaching you please and thank you?
Many may not have thanked you. Many have never thanked me either for things that have nothing to do with HSN. It is a society problem – but it doesn’t mean that all these people that should have said thank you are bad people and don’t appreciate what you’ve done.
With that said, Kemi, I know you worked your a** off on this cause. And many people should give you a shout out. But even if they don’t – don’t leave us Kemi! I look to you as a friend and you have much more to offer here in The Community than just your quest to fix the coupon issue.
We need you here to help with many other issues here also. And we need you here because you are just a very good person and I enjoy all the conversations we have had. Hang in their my friend.
? I think it goes without saying that all your efforts and research in all topics are very much appreciated! Sorry if didn’t come out and Thank You, but with all the website problems been concentrating on just Arcade and checking in periodically. Been only checking the website problem updates and so forth. It’s really sad that so many people are getting their feelings hurt in the community. You’re now the 3rd person who has mentioned not coming back and that’s really a shame. You should be proud of your efforts and yes we really appreciate it!!
The community is supposed to be fun and light, but lately it’s turning into a soap opera filled with gossip, intrigue, rudeness, and vague insults. This is why we avoid public social media and now we’re seeing alot of the same patterns here too. Hope you change your mind and come back, because you will be missed! Remember you are a “Warrior!” Thank You For Being You!! :heart:
? Thank u for always having my back!!
of course ?! So glad you are back! 🙂
Arcadia is a drama free zone (except for the fairly rare occasions when someone chooses to share a real world problem!)
i must be in my own Arcadian bubble, because I’ve missed all the gossip and goings on Retlaw mentioned! Maybe it’s all in the pm scene? Or I’m just happily clueless!
What I have seen is a lot of Arcadians voicing frustration and irritation about the weird goings on in the web site community and games. People are getting so upset they’re checking out (not literally, they’re signing out!)
Perhaps some updates and communication from the web site managers, Mayor Dave, Brianna, or the mods would ease the tensions. People hate to feel they’re being ignored! Being a community means there should be two-way communication. Explain what’s been happening and how you’re addressing our concerns, maybe?
It IS fun here–we had a gas on Friday trivia night last week, despite some bad site juju!
? I noticed some friends aren’t here anymore, and that is sad.
Posted in Customer Service
09.20.16 3:11 PM