OVERCHARGED ON 491-847
This Joan Boyce Choker was On-Sale for $19.95. Then, it was reduced to $9.98, at which point I bought the Hematite Tone today, Sunday, May 28-2017. There was a $3-dollar Shipping charge which brought my Total to $12.97.
Imagine my surprise in just now checking my Bank Account and seeing that I have been charged $22.95! That’s the Original Sale Price of $19.95 plus the $3-dollar Shipping Charge!
HSN has NO BUSINESS tying-up my Bank funds this way!
I already know what you’re going to say– the proper Charge will post after Midnight. Well, HSN, no other Online business conducts themselves this way! It’s a Disgusting, not to mention UNETHICAL, way of doing business!!!
@fairemaiden, I’m very sorry to see this. There seems to be an incomplete order for the same item when it was listed for $19.95. I’m pretty sure this is the charge you are seeing. The completed order is for $12.97. There was no discount applied to the order so this won’t show up with the higher authorization hold like discounted orders.
Posted in Customer Service
05.29.17 10:44 AM