Ok. So my Origami Bakers Rack just got here around an hour and a half ago and my no tools bakers rack needed a screw driver and needle nose pliers. The butcher block top was not attached, I nearly broke my foot when it fell out and catching it I got a cardboard paper cut 🙁
I have been thinking about this all week – this was my 5th origami purchase, but had it been my first I don’t think I would buy any more. I am lucky the screw and nut were in the box at all. I love the origami products, but this does give me pause about buying any more from Origami.
I don’t want to return it, after a while of searching we found the screw and nut that was missing. And it took longer then I expected for it to ship and get here. I just thought it was worth mentioning that I had an issue.
Hi lilmama74, I’m sorry you were disappointed with your Origami Rack. I have forwarded your concerns to our merchants. If I can be of help with returning it, please let me know.
Ah! Found and done. Thanks for the head’s up, Vette! :heart:
Posted in Customer Service
05.01.15 4:50 AM