Orders – From August, Not Received Yet
I did complain about orders from Craft day still in packaging. You checked and responded. I read about missing items and quality control and went back over my orders and I am still waiting for 3 items from August. I recall one or 2 was extended delivery. I wasn’t worried at the time but just saw this week that status shows they were delivered. That is wrong. I am retired and home all day so I know nothing went missing from my front door. Can you please find my orders or give me a refund? Order number xxxxxxxxxx – the Xyron bundle and order number xxxxxxxxxx which is the we r memory keepers punch and cottage rose collection.
**Edited by HSN: Removed Order numbers to comply with HSN Community Guidelines.**
, according to the tracking on your orders, the Post Office is claiming they delivered your Xyron package on September 8 and the We R memory Keepers order on September 6. Please be sure to double check your packages to ensure that you haven’t received them. If you still aren’t able to locate them, please let me know and I’ll gladly issue a refund for the 2 orders.
Posted in Customer Service
10.12.16 12:09 PM