Ordered over a week ago and still "packaging"
I placed an order on the 4th and it is still showing packaging. These items are christmas presents and I am concerned they won’t arrive in time. All other orders placed packed and shipped in a reasonable amount of time. .help!
I’m sorry for the concern with these! UPS is currently running a little behind on updating tracking info for some orders due to the large amount of things being shipped for the Holidays. I checked these orders and even though we don’t show tracking info, they are still expected delivery by 12/14/2015. If you don’t receive them on that day, please let us know.
I placed an order on the 6th n its still in packing called CS n they tell me it shipped ??? I’ll get it by the 16th??? Hsn’s shipping is golng down hill the Q shippes in 2 days been doing alot of shopping at the Q latey order something I expect to receive it in a few days not see it sit in packing for days !!!!!! Very disappointed ?? in HSN lately use to be great but not so much anymore HSN YOUR LOSING CUSTOMERS !!!!!!!!
Same here! I ordered a week ago, and it’s still in packaging. I know it’s only been a week but seriously, no other website ever takes that long to ship.
I ordered 2 items on the 7th and they still show packaging. There’s no extended delivery or anything. But it is the busiest time of the year. Even Amazon still gets their prime shipping done fairly quickly. I am in no hurry for the items, however when I am also paying for the shipping, I do keep track. With my job, we ship within 24 to 48 hours or even a few hours after I’ve printed the order, if I am on a roll, you have to be prepared with the rush.
and @Nicole1031, sorry for any delay in providing shipping information for your orders. I see both of your packages are expected to be delivered by the expected delivery date. Please let me know if you need any assistance with your orders.
Posted in Customer Service
12.15.15 3:48 PM