Ordered item no. 454134 Tweak-d Rare Treasures on December 14th… Jan 5 STILL PROCESSING????!!!
I ordered item no. 454134 Tweak-d Rare Treasures on December 14th and on January 5 STILL PROCESSING!! The order went through just fine and the next day I got an email saying it was over sold and they would try to get it to me by January 12th. However two days later on Dec. 16th, the item was presented twice on air as an EXTENDED DELIVERY! WHAT? I have an over sold on the 14th and they are still selling the product. Meanwhile my order status has never changed, still processing when I check my online account and when I call the customer service line the automated says no such order. I have spoken to customer service representatives, including a supervisor numerous times and one person tells me one thing, someone else tells me something new. Meanwhile on January 5th, no news, no change, no delivery. Please what is going on???
Hello , your order has been delayed and I apologize for the inconvenience of the later ship[ping date. We expect the order to ship 1/12/16
Posted in Customer Service
01.05.16 8:34 PM