Ordered as guest and charged my card but didn't receive an email confirmation
I ordered as a guest today and still haven’t gotten a order confirmation but they did charge me for the product. How do I get my order status?
Hi @nickeyhoran, I’m sorry you didn’t receive an email confirmation for your order. I’m happy to assist you with this. Could you please send us an email at SocialCustomerService@hsn.com with the phone number you used to place the order? Sadly we do not have Private Messaging available on the Community right now, so sorry for the inconvenience.
Posted in Customer Service
05.05.17 2:43 AM