Order still saying Packaging 5 days later
I ordered an Apple Watch for my mom on Nov. 4 for her birthday on Nov. 14th, I got a generic email reply stating the watch will be here on or before Nov.14th, how is that even possible when it’s saying Packaging for the last 5 days?? Can someone please give me a real update? I”m a first time customer and the stuff people are saying has me nervous about my shipment. I noticed there’s a problem with the Tennessee warehouse, can I at least find out if that’s what holding up the watch I ordered? Please I need to know something.
This company has been in existence for how long? They operate like a 3 employee business. Sell, take money, do nothing.
Dru5, welcome to HSN! I can understand your concern but everything looks normal with your order. This item is shipped from one of our partners so it’s not coming from our TN warehouse. Normally with these orders, they are shipped before we get the tracking information from the partner. Our system won’t show an order has shipped until we update the tracking information. You should get your shipping confirmation email before the end of the week.
I normally get a calendar/program guide for the month with my shipments but I didn’t one today. Does anyone know what company has the TS for the January 26th Craft Event?
I LOVE HSN’S crafting events ! I always want to try everything ! :smileyhappy:
, welcome to the HSN Community! The next big crafting day is scheduled for 1/26.
Posted in Customer Service
01.14.16 1:06 AM