Order Status Updates
I placed my orders on 12/10/15 and three of my orders have never had the tracking status information updated since 12/13/15. Two orders are stuck in NY and NJ and the other once still says Ontario CA. I’m concerned that my packages have either been lost or I will not receive them on time. Secondly, Why were there four different packages shipped for my five orders? Never had that many shipments for one order before.
I received mine yesterday as well. I could only get the white as they were sold out of the red. But will make due for now until they get stock and a sale again. I let mine sit for several hours and used it last night. I made some small ones at first then switched to the bigger ones. I tried to switch back to small but it kept making the big ones. I had to unplug the unit and retry and it makes the small ones again. Overall seems to be working pretty good. No bad taste to ice. Just in case, i got the two year protection plan on it. Hopefully, i don’t ever have to use it.
Girlygirl57, I am very jealous I don’t have the red. I wanted that one sooooo bad but will have to settle for what I can get. Ninestar, you may want to scope out the clean and pure water filtration system on HSN. I bought one and put it on my kitchen sink. I use it for my dogs waters, my keurig, and now for my ice maker.
Hello Ninestar, yes it is very easy to install. I love having mine.
Girlygirl, it is pretty inexpensive to purchase. Will pay for itself quickly. I, of course, got the red filtration system and am very happy I purchased it. Especially nice for using with my Keurig, i have the 2.0 550 model with, of course, red accents that you peel and stick for the 2.0 models. I also use the filtered water for my Soda Stream.
Hmmm, Ninestar, i am sure about that. I have had no problems with mine leaking. Just have to make sure the fittings are tight. It should should right on standard kitchen sink faucets. If you have a fancy expensive faucet, it may not work. I cannot afford expensive fixtures, so I had no problems. Just remember, you also have 30 days to return it if you are not satisfied.
Girlygirl57, well of course I have the red soda stream. Almost every gadget or small appliance in my kitchen is being purchased in red or cinnamon.
No customer service answers?
Posted in Customer Service
09.03.15 9:30 PM