Not receiving emails
I haven’t received any emails from hsn for about 2 weeks and called them and someone was supposed to look into it and still haven’t heard back. i keep checking my spam mail and nothing there. please help. thanks.
Tuesday, Aug 18-2015… Kyle & Candace– This has been going on for at least 8 MONTHS! For those of us who are suffering this problem, we get the same answer from you over and over. We’ve jumped thru all the hoops, (cache, cookies, spam folders), and we’ve waited and waited and waited for this to be resolved to no avail.
Just yesterday, I had to ask here in this Forum when the next Slinky show will be on because I STILL DON’T GET MY PREFERENCE EMAILS!!! I get nothing except for Order Confirmations and the Shipping of those items.
How many complaints about this do you need? How much begging do you require? This problem is on HSN’s end, not ours, and you know it. Refreshing and/or Resetting DOES NOT WORK, and you know that too! I’m sick unto death with PROMISES to do something about this. Why don’t one of you actually DO SOMETHING instead of giving us the same BS run-around!
I have not received emails from HSN in a long long time EXCEPT order cofirmation and shipments . A few weeks a manager reset my email settings STILL no emails . I think I buy too often , if I stopped that,HSN would never have to send me a single email since that is the only time they do now. The truth and nothing but the truth … I have begged and pleaded . No danger of me receiving a coupon email . jus sayin
, I’m so sorry to hear that you haven’t been receiving our promotional emails lately. I’ve gone into your account and reset your email settings so they should begin to appear again in the next few days. If you don’t start seeing them by Monday, please let me know by replying to this thread and we’ll be happy to help further.
Hmmm. Lori. contact customer service and see if you were supposed to get a gift card. Maybe there are 2 sets of gifts, some with cards and some without. Either way it’s a nice gift.
Good luck I hope you find it!!!:smileyhappy:
Nope, no gift card. It just reads from the HSN Card team on the front, on the back it reads ‘Thank You".
There’s money on that card? I threw everything away.. I’d better run out and rummage through my garbage! I saw a cardboard card but it didn’t say anything about money on it and it didn’t have any number in case I could use it. I’d better go check everything again.
Lori, Nice gift. The coffee is goooood. Did you get the $10.00 gift card and if so what are you going to use it on?
(That’s 5 now that have been posted. Must be more out there. ) Cross your fingers folks that you will be next.
What a pleasant surprise when you got the mail, Lori! Yes, that was very sweet of HSN to do!! When I read "ground coffee", I thought I smelled some for a second.
Posted in Customer Service
04.23.15 4:21 AM