Not my order
I just received my Discover statement and I was charged for order 1********* (has been edited by HSN to protect your privacy) for 34.42 on Sep 6. I always use my HSN card and this order does not show on my HSN account under orders. Can you please check and credit me for this? Thank you, Jane
- This topic was modified 1 year, 8 months ago by HSN_Jordan.
I’m sorry for the confusion but we are unable to credit back this purchase. It was ordered as a guest; which explains why you were unable to see it on your account. Please, give our CS Dept. a call at: 1-800-933-2887 (8a-1a EST), to merge your accounts. Merging your accounts will allow you to combine your orders and make your HSN cc the primary card on file.
Posted in Customer Service
09.29.18 8:41 PM